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    Refund Policy

    Last updated: August 2026

    1. Free Access First

    Every account receives free credits so you can evaluate the analysis quality before subscribing. We encourage you to use them before purchasing.

    2. 14-Day Refund Window

    If you are not satisfied with a new subscription, contact us within 14 days of the initial charge and we will refund it in full, provided consumption of plan credits is minimal (under 20% of the monthly allowance).

    3. Renewals

    Renewal charges are generally non-refundable. Cancel before the renewal date to avoid the next charge; you keep access until the end of the paid period.

    4. Service Failures

    If a technical fault on our side prevented you from using a paid feature, we will refund or credit the affected period regardless of the 14-day window.

    5. How to Request

    Email support@prodenhancer.com with your account email and the reason for the request. Approved refunds are issued by Paddle to the original payment method, typically within 5-10 business days.

    Questions? Email support@prodenhancer.com.